Privacy Policy
We are committed to safeguarding the privacy of our website visitors. This policy outlines how your personal information will be handled.
1. Information Collection and Use
We may collect, store, and use the following kinds of personal information:
(a) Information about your computer and your visits to and use of this website, including your IP address, URL, geographical location, domain, browser type and version, operating system, referral source, length of visit, page views, and website navigation.
(b) Information related to transactions carried out between you and us on or in relation to this website, including information about purchases, preferences, messages, requests made, and search patterns, even if you do not register on our website.
(c ) Information that you provide to us for registration purposes, including but not limited to your name, billing and delivery addresses, email address, telephone numbers, credit card information, date of birth, gender, other payment methods, purchasing patterns, and passwords.
(d) Information that you provide to us for subscribing to website services, email notifications, and newsletters, including inquiries, preferences, or other personal information.
(e) Any other information that you choose to send to us.
(f) Other information provided to process your orders, respond to queries, participate in surveys, improve the website, or obtain special offers (if applicable).
By browsing and using this website, you agree to the collection and use of the aforementioned information or any other information collected during your visit. You acknowledge that this does not constitute a breach of your rights at the time of access or in the future. When registering for online ordering, please provide specific information requested to receive product offers, new product information, or promotions.
2. Use of Personal Information
Personal information submitted to us via this website or collected during its use will be processed for purposes specified in this privacy policy or elsewhere on the website. We may use your personal information to:
(a) Administer the website.
(b) Enhance your browsing experience by personalizing the website.
(c ) Enable your use of website services.
(d) Deliver goods purchased through the website and supply services purchased via the website.
(e) Send statements and invoices to you and collect payments.
(f) Send general (non-marketing) commercial communications.
(g) Send email notifications you have specifically requested.
(h) Send newsletters and other marketing communications related to our business or selected third parties’ businesses, by post or email, where specifically agreed (you can opt out at any time by emailing info@meghacaring.com).
(i) Provide statistical information about users to carefully selected third parties (this information will not identify any individual user).
(j) Respond to inquiries and handle complaints made by or about you relating to the website.
(k) Facilitate any other purposes deemed necessary in the future.
3. Disclosure of Information
We may disclose information about you to our employees, officers, agents, suppliers, or subcontractors as reasonably necessary for the purposes described in this privacy policy. Additionally, we may disclose your personal information:
(a) Where required by law.
(b) In connection with legal proceedings or prospective legal proceedings.
(c ) To establish, exercise, or defend our legal rights (including fraud prevention and reducing credit risk).
(d) To a purchaser (or prospective purchaser) of our business or assets.
(e) To any person reasonably believed to apply to a court or authority for disclosure, where it is likely to be legally mandated.
We will not provide your personal information to third parties except as described in this policy.
4. International Data Transfers
Information we collect may be stored, processed, and transferred between countries in which we operate to enable its use as described in this privacy policy. Information you provide may be transferred to countries without data protection laws equivalent to those in Europe, the USA, or your country of residence.
Personal or other information submitted for publication may be published on the internet and made available worldwide. We cannot prevent the use or misuse of such information by others. By providing your information, you consent to these transfers.
5. Security of Personal Information
We will take reasonable technical and organizational measures to prevent the loss, misuse, or alteration of your personal information to the best of our ability. However, as data transmission over the internet is inherently insecure, we cannot guarantee its complete security.
You are responsible for keeping your passwords and user details confidential. We will not ask for your password except when you log in to the website.
6. Policy Updates
This privacy policy may be updated periodically. Please review this page occasionally to ensure you are aware of any changes.
7. Your Rights
You may instruct us not to process your personal information for marketing purposes by emailing info@meghacaring.com at any time.
8. Third-Party Websites
This website may contain links to other websites. We are not responsible for the privacy policies or practices of third-party websites.
9. Updating Information
Please notify us if the personal information we hold about you needs to be corrected or updated.
10. Children
We do not knowingly collect information from children under the age of 16. If you are under 16, please refrain from providing personal information. Purchases for children must be made by parents or guardians.
11. Contact Information
For inquiries about this policy or how your personal information is handled, contact us by email at info@meghacaring.com or by mail:
Megha Caring (PVT) LTD,
Level 26, East Tower,
World Trade Centre, Colombo 01, Sri Lanka.
12. Data Protection Statement
In addition to this privacy policy, Megha Caring (Pvt) Ltd has adopted a global data protection framework, providing a standardized legal basis for data-sharing across its platforms worldwide.
Last updated: November 2024